Patient Travel Resources

Traveling While on Dialysis

U.S. Renal Care is happy to help you arrange dialysis care during your travels. Start with submitting a Travel Request Form to get in touch with a travel coordinator.

At U.S. Renal Care, we want to make sure that you are able to enjoy your life while receiving high-quality dialysis care. Traveling may seem like a daunting activity during treatment, but U.S. Renal Care will be there for you every step of the way.

With more than 300 dialysis facilities in 31 states and the Territory of Guam, you can rest assured knowing that treatment is available to you across the country and accessible at a facility near your travel destination. You can find a list of U.S. Renal Care treatment centers here.

It is best to make travel arrangements with the treatment facility you plan to visit as soon as possible, especially during the summer months. If you have any questions about arranging dialysis treatment while you are traveling, your facility services administrator at the clinic where you regularly receive treatment will be able to assist you, or you can call us at 800-550-9664.

Click here to submit a Patient Travel Request Form and a U.S. Renal Care Patient Travel Coordinator will contact you.

man smiling while sitting on a patio

U.S. Renal Care is happy to help you arrange dialysis care during your travels. Start with submitting a Travel Request Form to get in touch with a travel coordinator.

Travel Request Form

U.S. Renal Care is happy to help you arrange dialysis care during your travels. Start with submitting a Travel Request Form to get in touch with a travel coordinator.

At U.S. Renal Care, we want to make sure that you are able to enjoy your life while receiving high-quality dialysis care. Traveling may seem like a daunting activity during treatment, but U.S. Renal Care will be there for you every step of the way.

With more than 300 dialysis facilities in 31 states and the Territory of Guam, you can rest assured knowing that treatment is available to you across the country and accessible at a facility near your travel destination. You can find a list of U.S. Renal Care treatment centers here.

It is best to make travel arrangements with the treatment facility you plan to visit as soon as possible, especially during the summer months. If you have any questions about arranging dialysis treatment while you are traveling, your facility services administrator at the clinic where you regularly receive treatment will be able to assist you, or you can call us at 800-550-9664.

Click here to submit a Patient Travel Request Form and a U.S. Renal Care Patient Travel Coordinator will contact you.

Your Rights

Other Important Travel Information

  • Under the Air Carrier Access Act of 1990, airlines are not allowed to discriminate against people with disabilities or medical needs, which includes people undergoing dialysis treatment. If you use a portable dialysis machine, you are not allowed to be charged to check it. Airlines must also take it as a priority bag when boarding the plane, either checked or carried on, and retain full liability if it is lost or damaged in flight.
  • You are also allowed to bring your medicines and syringes in your carry-on luggage, as long as they are clearly labeled with the original packaging. If you encounter any problems, please feel free to call the DOT Disability Hotline at 1-800-778-4838.
  • Paying for your treatment while traveling should be consistent with your payment plan at your regular treatment facility. When traveling in the United States, Medicare and your private insurance will generally pay their portions of your dialysis costs.
  • If a patient is traveling somewhere where there is not a U.S. Renal Care location close, effort will be made to get them treatment from a local care provider.
woman smiling while sitting on a patio

You should check with your insurance provider to clarify what is covered as you travel.

  • Under the Air Carrier Access Act of 1990, airlines are not allowed to discriminate against people with disabilities or medical needs, which includes people undergoing dialysis treatment. If you use a portable dialysis machine, you are not allowed to be charged to check it. Airlines must also take it as a priority bag when boarding the plane, either checked or carried on, and retain full liability if it is lost or damaged in flight.
  • You are also allowed to bring your medicines and syringes in your carry-on luggage, as long as they are clearly labeled with the original packaging. If you encounter any problems, please feel free to call the DOT Disability Hotline at 1-800-778-4838.
  • Paying for your treatment while traveling should be consistent with your payment plan at your regular treatment facility. When traveling in the United States, Medicare and your private insurance will generally pay their portions of your dialysis costs.
  • If a patient is traveling somewhere where there is not a U.S. Renal Care location close, effort will be made to get them treatment from a local care provider.

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Testimonials

USRC provided care and support to these patients. Watch their stories here.