Patient Travel Resources

At U.S. Renal Care, we want to make sure that you are able to enjoy your life while receiving high-quality dialysis care. Traveling may seem like a daunting activity during treatment, but U.S. Renal Care will be there for you every step of the way.

With more than 300 dialysis facilities in 31 states and the Territory of Guam, you can rest assured knowing that treatment is available to you across the country and accessible at a facility near where you may be traveling. You can find a list of U.S. Renal Care treatment centers here.

It is best to make travel arrangements with the treatment facility you plan to visit as soon as possible, especially during the summer months. If you have any questions about arranging dialysis treatment while you are traveling, your facility services administrator at the clinic where you regularly receive treatment will be able to assist you, or you can call us at 1-888-287-9312.

Click here to submit a Patient Travel Request Form and a U.S. Renal Care Patient Travel Coordinator will contact you.

Other Important Travel Information

  • Under the Air Carrier Access Act of 1990, airlines are not allowed to discriminate against people with disabilities or medical needs, which includes people undergoing dialysis treatment. If you use a portable dialysis machine, you are not allowed to be charged to check it. Airlines must also take it as a priority bag when boarding the plane, either checked or carried on, and retain full liability if it is lost or damaged in flight.

  • You are also allowed to bring your medicines and syringes in your carry-on luggage, as long as they are clearly labeled with the original packaging. If you encounter any problems, please feel free to call the DOT Disability Hotline at 1-800-778-4838.

  • Paying for your treatment while traveling should be consistent with your payment plan at your regular treatment facility. When traveling in the United States, Medicare and your private insurance will generally pay their portions of your dialysis costs. You should check with your insurance provider to clarify what is covered as you travel.