U.S. Renal Care’s Response to COVID-19

A Statement from Our Leadership

At U.S. Renal Care, the health of our patients, staff, and community is our top priority and remains our focus. Our clinical and management leadership continue to monitor COVID-19 risks. We remain in regular contact with our physicians and providers as well as state and federal health organizations. U.S. Renal Care has developed targeted protocols to address this situation, and we remain vigilant in making needed adjustments based on new information.

Frequently Asked Questions

How is U.S. Renal Care addressing COVID-19?

  • Our U.S. Renal Care clinical staff are highly trained medical professionals that put the highest priority on patient health and safety.
  • USRC has established a cross-functional task force made up of clinicians and company leadership to address the COVID-19 virus and ensure continue care in a safe environment for our patients.
  • We are constantly revising our policies and procedures in accordance to guidelines from the federal Center for Disease Control (CDC), local authorities, and clinical experts.
  • Staff have also been advised to monitor their personal health and avoid reporting to work if they are ill.

What is U.S. Renal Care doing at its clinics to protect patients from COVID-19?

  • We are monitoring the evolving situation closely and following all guidelines provided by the CDC and other local governing bodies. The cornerstone of this effort is through infection control policies and procedures:
    • Upfront screening of all visitors to clinics.
    • Robust clinical processes.
    • Strictly adhering to and enforcing Personal Protective Equipment procedures.
  • This approach means that all facilities will follow a general set of guidelines to disease prevention. This includes:
    • Screening all individuals for symptoms of COVID-19 and travel and contact history, in accordance with CDC guidelines, prior to entering any U.S. Renal Care dialysis facility.
    • Limiting individuals and events in all clinics to those essential for medical care.
    • Strict adherence to infection control procedures, including hygiene practices and Personal Protective Equipment policies.
    • While our facilities and medical equipment are routinely disinfected, we have increased our cleaning capabilities to protect the health and safety of patients and staff.
  • U.S. Renal Care’s taskforce has developed contingency plans around several potential scenarios to ensure the continued care and treatment of our patients.

Will the spread of COVID-19 affect dialysis treatment?

  • While the risk of infection is low for most Americans, we know that kidney patients are often at greater risk of getting sick.
  • It is important for all of our patients to continue receiving their dialysis treatments as scheduled to stay healthy.
  • We strongly recommend against skipping any treatments as that can cause serious health issues including a weakened immune system.
  • If you are a patient and you have concerns about visiting your clinic, please reach out to your dialysis center and discuss these concerns in advance of your treatment time.
  • At this time, all U.S. Renal Care clinics are operating at their normal hours and have implemented additional steps to avoid the spread of any virus in our clinics and offices.

Who can I contact if I have questions?

  • If you have any additional questions or concerns, do not hesitate to contact your dialysis center or coronaviruscommunications@usrenalcare.com.
  • In addition to a patient’s care team, the most accurate and up-to-date information about COVID-19 can be found on the Centers for Disease Control and Prevention (CDC)’s website, or through your local department of public health.